Let’s say you are having a Mac problem, you can find your Mac’s serial number by going to Apple menu > About This Mac. How do you find your serial number? It is very easy. Now, you need to either log in with your Apple ID and password or enter your product’s serial or IMEI number. Click Support in the menu bar located top of the screen.ħ. See also: Critical Security Warning! Your Mac is Infected…FixĪpple’s support team can answer any questions that you have about Apple products, hardware (iPhone, iPad, etc.), software (iOS, macOS, FaceTime, Pages, etc.), and services ( iCloud, Apple Music, iMessage, etc.). Please note that live chat is available, although it may not be available in all countries. I think that the quickest and most convenient way to get answers to your support questions is to chat with Apple. Please note that if you need hands-on technical support for your iPhone, iPad, Mac, Apple TV, or AirPods, you can get expert advice at the Genius Bar. In fact, a lot of users prefer chat assistance over emails and phone calls. You can arrange a chat with an Apple Expert who specializes in your exact question. Apple’s live chat offers faster response times, much faster than emails. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. If you need help, Apple provides support for its products and services in many ways.